These Terms and Conditions ("Terms") govern the access to and use of the website operated by La Patola ("Company", "we", "us", or "our"). By accessing, browsing, or using the website or any of its services, the user ("User", "you", or "your") agrees to be bound by these Terms, along with our Privacy Policy and any other policies applicable to specific products or services.
If you do not agree to these Terms, you are advised not to access or use the Website.
La Patola reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Website after such changes constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with the Website or services shall be subject to the exclusive jurisdiction of the courts of Gujarat, India.
The Website is intended for use within India. Users accessing the Website from outside India do so at their own risk and are responsible for compliance with local laws.
Agreement refers to these Terms and Conditions, together with all related policies.
User refers to any individual or entity accessing or using the Website.
Visitor refers to a User browsing the Website without registration.
Products refer to goods offered for sale on the Website.
Affiliate means any entity that controls, is controlled by, or is under common control with La Patola.
By using the Website or communicating with La Patola via email, phone, or other electronic means, you consent to receive communications electronically. All agreements, notices, disclosures, and communications provided electronically satisfy legal requirements.
Users must provide accurate, complete, and updated information during registration.
Users must be 18 years or older, or use the Website under the supervision of a parent or legal guardian.
La Patola reserves the right to suspend or terminate accounts providing false or misleading information.
Accounts may be terminated without prior notice if found in violation of these Terms.
Users are responsible for maintaining the confidentiality of their account credentials and all activities conducted through their account.
Users agree to:
Notify La Patola immediately of any unauthorised access
Log out after each session
Not sell, transfer, or assign their account
La Patola is not liable for losses arising from unauthorised account use.
All trademarks, logos, designs, content, text, images, and software displayed on the Website are the exclusive intellectual property of La Patola.
Users may not copy, reproduce, distribute, modify, or exploit Website content without prior written consent. Any unauthorised use may result in legal action.
Users are solely responsible for any content they submit. By submitting content, users grant La Patola a royalty-free, perpetual, worldwide licence to use, reproduce, and publish such content.
Prohibited content includes:
Offensive, obscene, or defamatory material
Content promoting illegal activities
Malware, spam, or unauthorised advertising
Infringement of third-party rights
La Patola reserves the right to remove any content at its discretion.
Product descriptions, images, and specifications are indicative and may vary slightly.
Pricing errors may occur. La Patola reserves the right to cancel orders with incorrect pricing.
Promotions cannot be combined unless expressly stated.
Accepted payment methods include:
Net Banking
UPI
Debit and Credit Cards
International cards via authorised payment gateways
Bank transfers
Users must be lawful owners of payment instruments used. La Patola is not responsible for failed transactions due to banking or gateway issues.
Orders are typically shipped within 7 working days, subject to availability.
Delivery delays due to force majeure events are not the responsibility of La Patola.
Incorrect delivery details may result in re-delivery charges.
Cancellations, refunds, exchanges, and returns are governed by La Patola’s Return & Exchange Policy, available on the Website.
International shipping is handled by third-party logistics partners.
Customs duties, taxes, or import charges are the responsibility of the customer.
International payment gateways may charge additional conversion fees.
La Patola shall not be liable for Website unavailability due to maintenance, system upgrades, or events beyond reasonable control, including but not limited to natural disasters, strikes, technical failures, or governmental actions.
La Patola may suspend or terminate access to the Website without notice if these Terms are violated. Users may discontinue use at any time.
Users agree to indemnify and hold harmless La Patola and its affiliates from any claims, damages, losses, liabilities, or expenses arising from misuse of the Website or violation of these Terms.
La Patola shall not be liable for indirect, incidental, or consequential damages. Liability, if any, shall not exceed the value of the product purchased by the User.
Users agree not to:
Violate laws or regulations
Infringe intellectual property
Upload harmful software
Engage in fraudulent activities
Disrupt Website security or operations
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid.
Failure by La Patola to enforce any provision shall not constitute a waiver of rights.
La Patola may assign its rights and obligations without prior notice.
For any questions or grievances, contact:
La Patola
Phone: +91 8238844004
Email: contact@lapatola.com
Grievance Officer
Office Hours: Monday to Saturday, 10:00 AM to 7:00 PM
Redeemable online only
No cash refunds
Non-transferable
Valid for 36 months
Lost or stolen cards will not be replaced
Orders involving tailoring or alterations are not eligible for return, exchange, or cancellation
Processing time may increase by 5–10 working days
Design feasibility depends on fabric and workmanship limitations
